Privacy Policy

Privacy Policy – Ravaayat Herbals

At Ravaayat Herbals, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website [www.ravaayatherbals.com] 

1. Information We Collect

When you visit our Site, we may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party providers)

b. Order Information

  • Products purchased

  • Purchase history

  • Order value and frequency

c. Device Information

  • IP address

  • Browser type and version

  • Time zone

  • Cookies and pixel tags

2. How We Use Your Information

We collect and use your data to:

  • Process your orders and provide customer support

  • Communicate order updates and promotional offers

  • Improve our website experience and service quality

  • Detect and prevent fraud or misuse

  • Send personalized product recommendations (if you opt-in)

3. Sharing Your Information

We respect your privacy and never sell your data. However, we may share your information with:

  • Third-party logistics partners (for order delivery)

  • Payment processors (to securely handle payments)

  • Marketing platforms (for email, SMS, and ad campaigns — only with your consent)

  • Legal authorities, when required by law

All third-party partners are required to protect your information and use it only for service-related purposes.

4. Your Rights and Choices

  • Access & Update: You can access and update your personal information anytime by logging into your account.

  • Marketing Opt-Out: You can unsubscribe from marketing emails or SMS at any time.

  • Data Deletion: You can request to delete your data by contacting us at support@ravaayatherbals.com.

5. How We Protect Your Data

We use industry-standard encryption and security practices (SSL, secure hosting, firewalls) to keep your information safe. While no system is 100% secure, we are committed to protecting your data to the best of our ability.

6. Cookies Policy

We use cookies to enhance your experience, remember your preferences, and provide personalized content. You can choose to disable cookies via your browser settings, but this may affect site functionality.

7. Children’s Privacy

Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The updated version will always be posted on this page with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 ravaayatherbals@gmail.com
📱 +92-0300-4390615
📍 Bahawalpur, Punjab, Pakistan