Terms of Service

Terms of Service – Ravaayat Herbals

By accessing or purchasing from www.ravaayatherbals.com, you agree to the following terms and conditions:

🛒 General Terms

  • All products listed on our website are for personal use only and not for resale unless permission is granted.

  • We reserve the right to change prices, product availability, or discontinue items at any time without prior notice.

  • By placing an order, you confirm that all information provided is accurate and complete.

💳 Orders & Payments

  • All payments must be made in Pakistani Rupees (PKR) via secure payment gateways offered at checkout.

  • We reserve the right to cancel any order for reasons including stock unavailability, pricing errors, or suspicious activity.

  • Customers will receive a confirmation email once an order is successfully placed.

🚚 Shipping & Delivery

  • Orders are usually processed within 24–48 hours, excluding weekends and public holidays.

  • Delivery time depends on your location (typically 2–7 working days within Pakistan).

  • Shipping charges and delivery terms are listed on our Shipping Policy page.

🔁 Returns & Exchanges

  • We offer a 14-day return/exchange policy on eligible products (unused, sealed, and in original packaging).

  • Items like herbal powders or oils are not returnable once opened, for safety and hygiene reasons.

  • Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

🛡️ Product Disclaimer

  • Our products are based on traditional herbal remedies and do not replace professional medical advice.

  • Individual results may vary depending on skin/body type, and we advise a patch test before full use.

🔐 Privacy & Data

  • Your personal data is protected as per our Privacy Policy and will not be sold to third parties.

  • Data collected is only used for order processing, customer support, and optional marketing (if you opt-in).

⚖️ Legal Use

  • You must not use our site or products for any illegal or unauthorized purpose.

  • Any misuse, fraud, or policy violation may result in the termination of your access to our services.

✉️ Contact Us

If you have questions about these Terms, reach out to us:

📧 ravaayatherbals@gmail.com
📱 0300-4390615